Here at Touch Through Time™ we strive to be error free, but sometimes they do happen. To ensure your order is created correctly, please make sure that your text is entered exactly as you would like it to appear on your order. If you receive a Printsake™ or Journey Stone™ order that was not to your satisfacation, please send us an Email with your name, the order number, and design chosen, what was wrong with order.
Final design for all custom pieces are approved in writing by you before creation of the piece. Since each item is personalized, we do not offer refunds or exchanges.
It is very important to us that your information be kept confidential. We do require some personal information during the check out process. We will not sell this information to any other company. We may occasionally use your email to send out the latest happenings or new artists/products for Touch Through Time,™ which when you receive these you can easily click a link to remove your name from our mailing list.
We assure you that this site is private. If however, we ever link to any other site, we cannot guarantee the privacy of that site.
Custom orders vary according to product and artist. Usually 6-8 weeks is the turn around time for the Printsake and Journey Stone products. All orders are shipped via USPS and FedEx.
We'd love to help you out in any way we can, just send us an Email
Touch Through Time all rights reserved. All website contents, including the overall design and graphic elements, design of all individual art pieces represented, and all images and text, are copyrighted materials. Printing pages for personal archival purposes as permitted by law, but you may not use this site for any commercial intent or purpose unless written permission has been granted by Touch Through Time.